CompTIA A+
220-1001
Core 1Practice Questions
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Q.1. A user
accidentally spills liquid on a laptop. The user wants the device to be fixed
and would like to know how much it will cost. Which
of the following steps should the technician take NEXT to verify if the device
is repairable before committing to a price? (Choose two.)
A.
Remove the case and organize the parts.
B.
Document the screw locations.
C.
Search the Internet for repair tutorials.
D.
Consult colleagues for advice.
E.
Place the device in rice for a few days.
Correct
Answer: AB
Q.2. A user
wants to print a large job on both the front and back sides of the paper.
Which
of the following settings should the technician advise the user to change in
the printer settings?
A. Collate
B.
Orientation
C.
Duplex
D.
Transparency
Correct
Answer: C
Q.3. A user
is unable to access websites and has reported connectivity issues with pop-ups
on the screen. A technician removes malware, and then is able to ping the
router and access the websites.
Which
of the following NEXT steps should the technician perform in troubleshooting
this issue? (Choose two.)
A.
Documents findings, actions, and outcomes.
B.
Reboot the device to verify the fix.
C.
Reconnect the device to the network.
D.
Verify the settings in IPConfig.
E.
Research the problem based on symptoms.
F. Run
a virus scan.
Correct
Answer: AF
Q.4. A
technician is determining the specifications for a desktop computer that will
be used at trade shows all over the world. The computer will have the maximum
amount of RAM. The CPU, GPU, and storage will be typical of a business
workstation. Which
of the following system parameters is the MOST important for the technician to
consider when choosing a power supply?
A.
input voltage
B.
Efficiency rating
C. 12V
rail amperage
D.
Number of SATA connectors
Correct
Answer: A
Q.5. Ann,
an accountant, reports that after turning on her new laptop, she received a
message stating her IP address is already in use on the system. She
A.
Remove the static IP configuration from the desktop.
B. Set
the laptop configuration to DHCP to prevent conflicts.
C.
Replace the network card in the laptop, as it may be defective.
D.
Bridge the LAN connection between the laptop and the desktop.
Correct Answer: B
Q.6. A
business owner wants to provide security to laptop users with the ability to
charge their devices, access corporate LAN resources, and allow for a variety
of their removable hardware. Which
of the following devices would BEST meet the owner's needs?
A.
Docking station
B.
Port replicator
C.
Thunderbolt
D. USB
hub
Correct
Answer: A
Q.7. Ann, a
user, needs to attend several day-long conferences and wants to ensure her
mobile device will have enough power for these events. She is concerned about
wall outlet availability at the conferences and needs to continuously use her
device for important updates.
Which
of the following should a technician recommend to BEST accommodate Ann's needs?
A.
Wireless charging pad
B.
Built-in battery case
C.
Extra charging cords
D.
Airplane mode
Correct
Answer: A
Q.8. Which
of the following charging and data ports has a non-directional connector?
A.
Micro-USB
B.
Mini-USB
C.
USB-A
D.
USB-C
Correct
Answer: D
Q.9. Which
of the following Ethernet cables would BEST support an application that
requires a 600 Mbps throughput at the lowest price point?
A. Cat
3
B. Cat
5
C. Cat
5e
D. Cat
6
Correct
Answer: C
Q.10. Which
of the following terminates a coaxial cable?
A. DB9
B.
RJ45
C.
RG-59
D.
RS-232
Correct
Answer: C
Q.11. A
customer asks a technician to help set up a specialized computing system for
video editing.
Which
of the following should the technician install on the workstation to BEST meet
the customer's specifications? (Choose two.)
A. SSD
B.
Dual monitors
C.
Gigabit NIC
D.
Hypervisor
E.
Docking station
F. NAS
Correct
Answer: AB
Q.12. An end
user wants to have a second monitor installed on a laptop. Which of the
following would allow a technician to configure the laptop to show both screens
once the cable is connected?
A.
Plug an external monitor into the USB port.
B. Use
the Fn and function key combination
C.
Adjust the monitor display settings.
D.
Enable DisplayPort.
Correct
Answer: C
Q.13. A
customer's laptop display has suddenly become very dim. The image of the
display can only be seen with a bright, external light, as adjusting the
brightness/ contracts controls does not cause much change.
Which
of the following components MOST likely needs to be replaced?
A. LCD
panel
B.
Inverter
C.
Video card
D.
Digitizer
Correct
Answer: B
Q.14. A
technician is troubleshooting a laptop/projector combination that is displaying
artifacts on the screen. When a different laptop is connected to the projector,
the image appears to be correct but is very dim.
Which
of the following steps should the technician take to address these issues?
(Choose two.)
A.
Update the video drivers on the laptop.
B.
Increase the projector contrast.
C.
Replace the original laptop.
D.
Change the aspect ratio on the projector.
E.
Replace the bulb in the projector.
F.
Modify the laptop's display resolution.
Correct Answer: BD
Q.15. Which
of the following cloud computing concepts allows scalable services to be
provided to the client?
A. On-demand
B.
Metered
C.
Rapid elasticity
Correct Answer: C
Q.16. During
an inspection, it was found that data racks were not properly grounded. To pass
the inspection and address a growing concern to protect data cabling and
equipment,
a technician must make sure all racks are properly grounded.
Which
of the following tools should the technician use to verify this has been
completed?
A.
Multimeter
B.
Cable tester
C.
Tone generator
D.
Voltmeter
Correct
Answer: A
Q.17. A
technician was called to check an unexpected clicking noise on a desktop that
has become more frequent every time a video editing application is loaded. The
system fans have been replaced, but the clicking noise remains. Diagnostics
have been run on the video card. Which
of the following should me the technician do FIRST?
A.
Replace the hard drive.
B.
Replace the video card.
C. Do
a System Restore.
D.
Perform a full data backup.
E.
Scan the system for viruses.
Correct
Answer: D
Q.18. Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.
Which
of the following would be the BEST way for a technician to assist Joe?
A. Log
into the same email provider on the new device, and restore the contacts and
dates.
B.
Create a Bluetooth connection between Joe's devices, and copy his contacts and
calendar.
C.
Back up the old mobile device to a PC, and import the contacts and schedule
from the PC.
D. Use
NFC to transfer all compatible data from one device to the other.
Correct
Answer: A
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Q.19. A
user's laptop is shutting down unexpectedly. The technician discovers the
shutdowns only happen when the laptop is moved from one room to another. The
technician reseated the hard drive, memory, battery, and LCD cable, but the
laptop continues to shut down. Which
of the following is the MOST probable cause of the issue?
A.
Residual energy on the motherboard
B.
System overheating
C.
Distended capacitors
D.
Loose battery connection
E.
CMOS battery failure
Correct Answer: D
Q.20. A
technician is setting up a WiFi-enabled thermostat for a customer, but the
customer is concerned about IoT devices getting hacked.
Which
of the following BEST address the customer's concerns? (Choose two.)
A. Use
the latest encryption standard on the wireless network and set a strong
password.
B.
Enable two-factor authentication for the IoT device's cloud account, if it is
available.
D.
Disable wireless access on the thermostat to make it unshakable.
E.
Upgrade the customer's router to the latest version to improve network
security.
F.
Upgrade the customer's wireless network encryption to WPA.
Correct Answer: AC
Q21. A
technician wants to block remote logins to a server. Which of the following
ports should be blocked?
A. 21
B. 23
C. 80
D. 443
Correct
Answer: B
Q.22. A
company has very strict rules regarding proprietary information leaving the
premises. All computers host proprietary information. A technician is called to
repair a computer on-site at the company's corporate office. The technician
identifies the troubleshooting steps to create a plan of action. The technician
determines the computer needs to be taken off-site for repair.
Which
of the following should the technician do NEXT?
A.
Check corporate policies for guidance.
B. Get
authorization from the manager.
C.
Delete proprietary data before leaving the building.
D.
Remove the HDD and send the device for repair.
Correct
Answer: A
Q23. A
technician is setting up a new wireless network at a branch office that
previously had only wired connectivity with statically assigned IP addresses.
After setting up the network, the technician configures a server to provide IP
addresses to wireless clients. During testing, the technician is unable to
access the Internet or named network resources. The technician receives a valid
IP address from the DHCP server and can ping the Which
of the following should be technician check NEXT to resolve this issue?
A.
Ensure the options are configured to provide a DNS server.
B.
Verify the Windows Firewall is turned off.
C.
Configure the wireless network's SSID to be hidden.
D.
Enable file and printer sharing in the OS.
Correct Answer: A
Q.24. A user
is having a problem with printing a specific document type. The
network printer OCP shows that the printer is online with no errors. Other
users are not having the same issue. The user sends the document to another
printer and the document prints.Which
of the following should a technician do FIRST in troubleshooting the problem?
A.
Stop and restart the PC print spooler service.
B.
Verify the user is sending the document to the correct printer queue.
C.
Have each user send the same document to the correct printer queue.
D.
Stop and restart the print server queues, and then have the user resend the
document.
Correct
Answer: B
Q.25. A
server needs a RAM upgrade, and a technician has been tasked with retrieving
the RAM from storage and then installing it Wish
of the following is the BEST RAM type for the technician to retrieve?
A.
SoDIMM
B.
DDR4
C.
Single channel
D. ECC
Correct
Answer: B
Q26. A
customer wants to upgrade a PC's internal storage to have more room to store
backups, photos, and videos. The new storage should be large enough to avoid
expanding again next year.
Which
of the following BEST meets these needs?
A. 3TB
HDD
B.
50GB NAS
C.
500TB SAN
https://www.gratisexam.com/
D.
512GB SSD
Correct
Answer: A
Q.27. The
feature that allows users to store files in cloud-based when necessary, but can
removed when space is freed up, is known as:
A.
on-demand
B.
resource pool
C.
synchronization application
D.
shared resources
Correct Answer: A
Q.28. Several
computers are having network connectivity issues. Two of the computers are
wired and are not having any issues. The technician verifies that none of the
computers having issues have been assigned a static IP.
Which
of the following should the technician check NEXT?
A.
Check the closest AP for the area.
B.
Check each wireless adapter switch
C.
Check the group's network switch.
D.
Check the DHCP server.
Correct
Answer: D
Q.29. A
network administrator must install a device that will proactively stop outside
attacks from reaching the LAN.
A. IPS
B.
IDS.
C.
Proxy server
D.
Authentication server.
Correct
Answer: A
Q.30. A
projector's image begins to flicker during a presentation. The laptop display
does not produce this issue.
A.
Check the connectivity of the VGA cable.
B.
Check the connectivity of the power cable.
C.
Change the aspect ratio on the laptop.
D.
Change the settings of the projector.
Correct
Answer: A
Q.31. A
technician is talking to end users about the specifications for an upgraded
application server. The users of the application report that there cannot be
any unscheduled downtime or data loss. Additionally, they would like the
performance of the application to improve over the previous server in any way
possible. The previous
server running RAID 5. Which
of the following RAID solutions should be implemented in this scenario?
A.
RAID 0
B.
RAID 2
C.
RAID 6
D.
RAID 10
Correct
Answer: D
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Q.32. An end
user reports a printer error that states "Replace filament". With
which of the following types of printer is the end user MOST likely having
problems?
A. ink
jet
B.
Laser
C. 3-D
D.
Thermal
Correct
Answer: C
Q.33. A
printer stops working in the billing department and cannot be repaired. A new
printer has been ordered and a technician is tasked with allowing other users
to print to the billing manager's printer until the new printer arrives. The
manager's printer is currently used via USB connection, and there are no
network jacks available for use. Which
of the following is the BEST way for the technician to allow access to the
printer?
A.
Create a share on the manager's computer and give the users rights to the
share.
B.
Install the printer on the users' desktops and point it to the IP address of
the manager's computer.
C.
Purchase a wireless printer so the users can access the printer via network.
D.
Provide flash drives to the users so they can transfer data to the manager's
computer for printing.
Correct
Answer: C
Q.34. A
technician has been informed that multiple users are receiving duplicate IP
address warnings on their workstations, and they are unable to browse the
Internet. Which
of the following server types should the technician log in to in order to
resolve the problem?
A. DNS
server
B.
DHCP server.
C.
Proxy server
D.
RADIUS server
Correct
Answer: B
Q.35. Which
of the following peripheral types is MOST likely to be used to input actions
into a PC?
A. Webcam
B.
Mouse
C.
Monitor
D.
Optical drive
Correct
Answer: B
Q.36. In a
virtual environment, which of the following allows all the VMs to have RAM
allocated for use?
A.
Resource pooling
B.
Measured service
C.
Virtual application streaming
D.
Synchronization
Correct
Answer: A
Q.37. Which
of the following resources in the MOST critical when using cloud file-storage
synchronization applications?
A.
Disk speed
B. I/O
bandwidth
C. RAM
utilization
D. CPU
utilization
Correct
Answer: B
Q.38. A
server administrator set up a VM to be used in a lab setting. A technician is
setting up thin-client computers to access this VM. Which of the following
tasks are required to complete the project? (Choose three.)
A.
Connect the device to a printer.
B.
Install the operating system.
C.
Install a USB keyboard and mouse.
D.
Connect the device to the network.
E.
Install the latest system updates.
F.
Install the latest device drivers.
G.
Connect the device to a monitor.
H.
Install the necessary applications.
Correct
Answer: DEH
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Exam Details
| Exam Codes | CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2) Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series. |
| Launch Date | January 15, 2019 |
| Exam Description | CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures. |
| Number of Questions | Maximum of 90 questions per exam |
| Type of Questions | Multiple choice questions (single and multiple response), drag and drops and performance-based |
| Length of Test | 90 Minutes per exam |
| Passing Score |
220-1001: 675 (on a scale of 100-900)
220-1002: 700 (on a scale of 100-900) |
| Recommended Experience | 9 to 12 months hands-on experience in the lab or field |
| Languages | English at launch. German, Japanese, Portuguese, Thai and Spanish |
| Retirement | TBD - Usually three years after launch |
| Testing Provider | Pearson VUE |
| Price | $226 USD per exam (See all pricing) |
